Welcoming, relaxed & beautiful harbour views
We chose Hotel Haven for the harbour view and the intimate atmosphere — a great choice. The location is superb. What a welcome: personal message and chocolate hearts on the bed. The Grand de Luxe Harbour Seaview room was top notch — spacious and luxurious. Breakfast in the old stone building by the harbour was simply beautiful.
Great location by the old wharf
Comfortable rooms with a bathtub and shower. The breakfast brunch was excellent with a wide variety of foods. Staff were extremely nice — one morning we missed breakfast due to jet lag, and the kitchen sent up sandwiches, juice, smoothies and coffee. So very kind of them. Convenient to all the sights.
Wonderful hotel, professional staff
Wonderful hotel! Great location, wonderful staff — professional and they know how to fulfill the customer's wishes. The rooms are beautiful, quiet and the bed is really good to sleep in. The breakfast fulfills our wishes — less is more.
Hotel Haven is heaven!
The most comfortable beds we have slept on in a while. The entire staff was personable, friendly, professional and engaging. One rainy day they provided long black umbrellas for our walk into town. Close to the sea port, restaurants and pubs. The delicious breads at breakfast deserve a special mention. Only wish other hotels would be this amazing!
Attentive & lovely bar service
The Scottish barman was attentive, lovely and helped us with all our questions throughout our stay. The bar itself has a wonderful atmosphere — warm, elegant and welcoming. When back in Helsinki we will definitely be returning to Hotel Haven.
Quiet, spacious & well maintained
Great location near the port and Esplanadi. Quiet, spacious, well equipped and well maintained rooms. Comfortable bedding. The breakfast room faces the harbour in a former historic restaurant — a beautiful setting. The bar is very welcoming with friendly service. A wonderful Helsinki experience.
Comfortable, clean, fabulous staff & amazing breakfast
We stayed 3 nights celebrating my husband's birthday in the grande deluxe room with the champagne package. Breakfast in our room for 3 mornings was an absolute feast! The staff were so attentive and delivered excellent customer service. Bryan the bar manager was fantastic! The hotel was clean, well maintained and in a great location. Our room was super comfortable with everything you could possibly need.
Convincing hotel in a prime location
Ideal location in the heart of the old city centre — everything within walking distance. Staff friendly and attentive. Great breakfast in a historic ambience. Beds extremely comfortable. The breakfast room is accessible via the courtyard, which is a surprisingly refreshing trail in winter — a hint on the website would be nice.
Brilliant experience
Clean and well-equipped rooms. Cozy and comfortable atmosphere with a central location in Helsinki. Staff were all pleasant. The breakfast buffet was well-equipped — albeit a small spread, still filling. Would recommend.
To return absolutely
We stayed two nights and were really sorry to leave. Great location, a stone's throw from the Old Market Hall and the Cathedral. Staff friendly and helpful with all our needs. Room 821 on the eighth floor was a beautiful find — king size bed, sitting area and a bathroom with a huge shower. Breakfast served elegantly inside an adjacent historic building. I highly recommend.
My favorite boutique hotel in Helsinki
Hotel Haven is my favorite boutique hotel in Helsinki and I stay there multiple times a year. Early check-in was arranged promptly. The room was spacious and comfortable — each room is unique, which makes every stay slightly different. The bar décor, service and food were all high quality. Breakfast was excellent. The staff remembered our previous stay and left a small welcome gift.
Top quality hotel
Excellent location near the docks, about 10 minutes' walk from the main railway station. Inside the hotel is very beautiful and clean — service at check-in was friendly and welcoming. We were upgraded to a suite that was very big, beautiful and clean with a huge bed. Luxurious room products. Breakfast was high quality. One of the best hotels we have stayed in.
Absolutely wonderful luxury hotel
The room was really spacious, romantic and clean. We had a great time at the hotel. Breakfast was in an atmospheric dining room with everything you could want to eat. Thank you — a lovely place to stay!
Truly a haven in Helsinki
We liked it so much we stayed again after a trip to the Lakeland district. Spacious and well-designed room with a master light switch, blackout curtains, and a very impressive breakfast buffet — the beehive frame with honeycomb was a highlight. Friendly and helpful reception staff who remembered our requests without being asked twice.
Wonderful!
It is sometimes hard to book a hotel from reviews or photos — we have been disappointed at times. But with Hotel Haven, everything was better than hoped based on the price we paid. Just a lovely place with lovely people. Breakfast was amazing and the heated floors in the bathroom were the cherry on top!
A perfect Helsinki stay
Hotel Haven truly lives up to its name — a perfect haven in the heart of Helsinki. The location by the harbour is unbeatable, the room was immaculate and comfortable, and the staff went above and beyond throughout our stay. The breakfast in the historic Sundman building was a highlight every morning.
Stylish design, historical building, great location
A cosy and stylish place to stay in a beautiful historical building. Very nicely decorated with lovely sitting spots in the lobby. Prime location by the harbour. The atmosphere is calm and welcoming — perfect for unwinding. Rooms are really spacious and comfy with a nice mix of classic and modern design. The buffet breakfast offers healthy foods, fresh smoothies and local pastries.
The best place to stay in Helsinki
Having traveled around the world and experienced many 4 & 5 star hotels, Hotel Haven has come in first place. The treatment was truly first class from every detail upon arrival, breakfast and departure. This will truly be your home away from home. Centrally located and beautifully appointed — steps from trams and so much on foot.
Quiet room, great breakfast, highly recommend
For someone who appreciates a good night's sleep, the room had a comfortable bed and was wonderfully quiet — no noise from other rooms or outside. We had a great breakfast before checking out after one night's stay. The hotel kindly kept our luggage whilst we explored the city. Highly recommend and will return in the future.
Excellent hotel, friendliest staff
Had one of the best stays of our Finland trip. Right from check-in we had an amazing experience. Rooms are well maintained, views are very good and the cherry on top is the amazing breakfast in such a pretty setting. The bar was cozy and the bartender so friendly. The location is perfect with everything at walking distance. I usually don't write reviews — but had to for this one.
